Shipping times vary as we do ship nationwide from different fulfillment centers based on your location. The average shipping time is 5 business days.
We try our best to ship items as quickly as possible. The average shipping time is 5 business days but if you haven't received your package after 7 business days, please email us at support@surviveware.com
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
All prices are USD.
Free Shipping: Free shipping on all orders over $25.
Note: We do not offer international shipping.
Checking the Status of Your Order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please first look at the tracking history for any delays. If there is not a visible delay, please contact us at support@surviveware.com with your name and order number, and we will look into it for you.
Order can also be tracked by entering your order number on this page:
https://surviveware.com/pages/order-tracking-form